Testing web hosting companies
Download Php In the final stages of your search for a good web hosting
company, a very important step is to test "the finalists". Because
most web hosting companies have client support email(s) listed
openly on their website, testing the quality and speed of their
support is quite easy. All you have to do is send an email with one
or more questions.
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Developer Php Let's take things step by step. First you have to find that
email address. Usually you can find it in a "contact us" or "about
us" section. Different email addresses result in different test
results. What I mean by that is that you have to send an email to
the SUPPORT team to verify the level of support, NOT the sales
team.
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Database Php There are different types of hosting companies: some web hosting
companies answer their support emails a lot faster than they answer
sales related emails, while others do exactly the opposite. You
find that strange? Don't! It'a all a metter of fosus. Generally,
good companies focus on their current customers and they regard
(not without reason) support tickets as more important than new
sales. Sure, the sales department should be reasonably good too,
but, as a customer, it's reassuring to know that you come first
when time is short.
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Php Xml I'm not saying that you shouldn't send emails to the sales
teams. Certain questions are to be sent to the sales department,
but the department that really should be tested (customer wise) is
the support department. The reason is that after you sign-up for
the service you will deal almost exclusively with the support
staff.
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File Php By sending a test email web several things can be verified (and
compared):
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Php Upgrading 1. The amount of time it takes to receive a response.
Php Forum To get the most of of the test (and be able to make a valid
comparison between different companies) you should take special
care not to favor any company.
Flash Php To test the response time accurately you have to ensure that all
investigated companies are send the emails at roughly the same hour
(their time, not your time). Today we have hosting companies with
staff in USA, UK, Australia, Hong Kong etc. Why not "exactly" at
the same time? Because this is not rocket science! Of course, be as
precise as you possibly can, but don't stress yourself too
much.
Ajax Php Another thing is to select the right day in the week. As you
might expect, in the weekend the response time can be somewhat
longer. But, to put it short, I would send the e-mail Saturday
night after midnight (their time, remember?). This should be the
ultimate test.
Dream Foundation Php Weaver Time evaluation: Anything under 6 hours can be considered a very
good response in my opinion.
Php Proxy 2. The quality of the response.
Nuke Php Theme Answer quality has many facets. One of them is the quality of
the information. Is the question answered precisely and correctly?
Another one is the quantity of information. Is the answer
incomplete, complete or provides all you ever wanted and a bit
more?
Php Security Another is the clarity of the answer. Is the answer easy to
understand, explains the "tech" words that you might not be
familiar with or it sounds like gibberish?
Editor Php Another is the structure of the answer. Is it well structured,
stating with A and finishing with Z, or it's all a mess?
Hosting Mysql Php Web 3. The personal level of the conversation (and/or
politeness)
4th Development Edition Mysql There are different approaches to this politeness issue. Some
hosting companies use the "Sir" formula and some web hosting
companies use the "you" formula (I don't thing there are many using
the "Ya" word) . It's all a matter of taste. There are web hosting
companies employing the "friendly above all" approach and companies
employing the "respectful above all" approach.
Php Web As I said, it's a matter of taste. I usually prefer the friendly
approach because it allows a "personal touch" and a slightly more
relaxed conversation. But hey! Who am I to judge you! If you prefer
to be called "Sir" or "Ma'am", I am OK with that. Just tell me when
you send me an email which type of conversation you prefer and I
assure you I will do my best to respect your likes (and
dislikes).
Development Mysql Php Web I guess those are the things we can test with a test email.
Let's devise now such a test email. This will be just a sample to
give you a rough idea; you're free to make-up your own test.
Index Php Note that because you're not hosted by them yet, your question
come from someone they don't know and can't verify if it's a client
or not. You could be asked to provide some form of client
identification in order to receive an answer, but I doubt this will
happen.
Download Php "Hi.
Developer Php I have a small problem. I intend to learn PHP. I just wrote a
small script and I saved it in a file that I uploaded it on the
server. Whenever I load it, instead of getting the expected result,
the page simply lists the code of the script. Is there something I
can do about it?
Database Php Thank you very much.
Php Xml Regards,
File Php Your name"
Php Upgrading Of course this test is mainly for UNIX/Linux servers with PHP
(the majority of such servers are PHP enabled, but you should make
sure about it in each case).
Php Forum OK... So what are we looking for in the answer?
Flash Php First of all, because the script doesn't work and it simply gets
listed, it's almost obvious that the script file is not parsed by
PHP. In 99% of the cases this is due to the fact that the file
extension is not .php (e.g. "scriptfile.php"). Since in basic HTML
design the files are saved as .htm or .html files, new web
programmers save script files with one of those extensions too.
This is a common mistake.
Ajax Php You can set .htm and .html files to be parsed by PHP too. They
should explain this to you, suggest that you either change the file
extension to .php or have .htm and .html files parsed by the
server, and of course, instruct you how to do it.
Dream Foundation Php Weaver Also, a very good support team would offer to do make the
necessary changes provided that you tell them what's the name of
your account with them (website name).
Php Proxy And... this is about it. Simple huh?
Nuke Php Theme Note: I'm sorry I can't provide a test for Windows based
servers, but I have no experience with them. I am open to Windows
server test suggestions!
Php Security Good luck with your tests!
Editor Php http://www.whreviews.com
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