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Pctools.com Privacy Policy
Last updated 2 July 2007 This policy sets out PC Tools Limited's
and its affiliated companies (collectively, "PC Tools") privacy
practices in connection with all of the products, services and
websites offered by PC Tools (collectively, "services").
If you have any questions about this policy, are concerned about
how personal data is processed by PC Tools, or if you wish to
receive a copy of any personal data which you may have supplied to
PC Tools, please feel free to
contact us through
our website or write to us at PC Tools Limited, c/- PO Box 1974,
North Sydney NSW 2060, Australia.
General statement
PC Tools fully respects your right to privacy, and will not collect
any personal information about you without your clear permission.
Any personal information which you volunteer to PC Tools will be
treated with the appropriate standards of security and
confidentiality, strictly in accordance with the Data Protection
Acts, 1988 2003.
Collection and use of personal information
PC Tools does not collect any personal data about you on this
website or in connection with any other service, apart from
information which you volunteer (for example by e-mailing us, by
purchasing a product from us, by downloading a product from us, or
by registering your product with us, or by using our online
feedback form). When you purchase a product from PC Tools, we may
collect information including your contact details and credit card
details. Please note that credit card information may be retained
by us or our billing provider as a record of any transaction we
undertake with you.
Information which you provide is used by PC Tools only in line with
the purpose for which you provided it and will not be made
available to third parties, other than information provided to us
during the purchase process which may be provided to our online
billing provider and our banking institution to enable the purchase
to be processed. Please note that the transfer of information by us
to such third parties may involve a transfer of that information to
countries outside Ireland or the EU.
If PC Tools has your email address, we may contact you by email to
advise you of product updates, subscribe you to our newsletter or
offer you PC Tools or third party products. You can opt out from
receiving these emails at any time. Your preferences can be updated
online by clicking
here. PC Tools may also contact
you in relation to customer support queries which you lodge.
Your personal data may also be anonymised and used for statistical
purposes.
Your rights regarding data supplied to PC Tools
You have a right to be given a copy of any personal data which you
may have supplied to PC Tools in connection with any service. To
exercise this right, you must
contact us through
our website or write to us at PC Tools Limited, c/- PO Box 1974,
North Sydney NSW 2060, Australia. If you are contacting us by mail,
you should include any personal identifiers which you supplied
earlier (e.g. name, address, phone number, e-mail address). Your
request will be dealt with as soon as possible and will take not
more than 40 days to process.
You also have a right to have any inaccurate information corrected.
If you discover that PC Tools does hold inaccurate information
about you, you have a right to instruct PC Tools to correct that
information. Such instruction must be in writing or via e-mail.
Your request will be dealt with as soon as possible and will take
not more than 40 days to process.
In certain circumstances you may also request that data which you
have supplied to PC Tools be deleted. To exercise this right you
would generally be expected to identify some contravention of data
protection law in the manner in which PC Tools processes the data
concerned. Please note that PC Tools may from time to time delete
data which it holds about you or other persons where PC Tools
considers it appropriate to do so.
If you are concerned about how personal data is processed by PC
Tools, please do not hesitate to bring such concerns to the
attention of PC Tools at the contact details set out above.
Collection and use of technical information
This website does use cookies a small file containing a string of
characters that is sent to your computer to identify your browser
including temporary "session" cookies which enable a visitor's web
browser to remember which pages on this website have already been
visited and to track any referrer or affiliate information.
Visitors can use this website with no substantial loss of
functionality if cookies are disabled from the web browser.
Technical details in connection with visits to our website may be
logged by us or a third party for our statistical purposes and may
also be used by our online billing provider to determine the
purchase price during the purchase process. No information (apart
from product purchase information) is collected that could be used
by us to identify website visitors. The technical details logged
are confined to the following types of information:
- the Internet Protocol address or gateway of the visitor's web
server
- the previous website address from which the visitor reached
us
- clickstream data which shows the traffic of visitors around
this web site (for example pages accessed and documents
downloaded)
- the type of web browser used by the visitor
- the operating system of the visitor's computer
- the screen resolution of the visitor's computer monitor.
By supplementing our records, this information helps us learn
things like what pages are most attractive to our visitors, which
of our products most interest our customers, and what kinds of
offers our customers like to see. Where a third party logs
information on our behalf, we control how that data may and may not
be used.
PC Tools will make no attempt to identify individual visitors, or
to associate the technical details listed above with any
individual. It is PC Tools' policy never to disclose such technical
information in respect of individual website visitors to any third
party (apart from any third party providing services to us which
may record such data on our behalf and which is bound by
confidentiality provisions in this regard), unless obliged or
permitted to disclose such information by a rule of law.
The technical information will be used only by PC Tools, and only
for statistical and other administrative purposes. You should note
that technical details, which we cannot associate with any
identifiable individual, do not constitute "personal data" for the
purposes of the Data Protection Acts, 1988 2003.
Other websites
PC Tools is not responsible for the content or privacy practices of
other websites accessible from this website via external links.
These other websites may place their own cookies or other files on
your computer, collect data or solicit personal information from
you. Any external links to other websites are clearly identifiable
as such.
Changes to this policy
Please note that PC Tools may change this policy from time to time.
Any amended policy terms will be posted to the PC Tools website.
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